Our online store is fully committed to protecting the personal data of its visitors and customers. We do not disclose customer information to third parties unless it is absolutely necessary in order to provide a service to you, such as the sale and delivery of products, to carry out required credit and security checks, and within the context of customer search and profiling procedures under the terms of this Policy, as well as with your consent or where we are legally obliged to do so, for example following a prosecutor’s order or a court decision. Our website processes the personal data provided by its users in accordance with all relevant European Union (EU) and Greek data protection laws.

The personal data we collect and process are always relevant and appropriate for fulfilling our obligations to the users of our website.

Methods of Data Collection

Our online store collects personal data through cookies, the order form, contact forms, newsletter subscription forms, the customer account registration form, and the live chat service. Such data are collected only if you voluntarily choose to provide them, whether by sending us an email, completing the newsletter subscription form, or communicating with us by telephone. This information is collected so that we can provide you with the updates you need regarding our company’s services and products and to serve you in the best possible way.

Personal data collected through the contact forms are transmitted in encrypted form and stored either in the company’s email system or in the dedicated application used by our website to maintain a record of communications carried out through it. These data are processed exclusively by authorized company personnel and are not disclosed or sold to third parties.

What Data We Collect

Specifically, the data we collect include:

A) IP address, which is technically necessary for navigating our online store and/or completing purchases, as well as for security purposes and for protecting our online store against malicious activity.

B) predefined data provided during your registration as a member or in other fields within the online store (such as the order form, contact form, newsletter subscription form, or customer account creation form). Such data include: first name, last name, shipping and billing address, gender, telephone number, email address, username, password, and payment‑related information. Any optional data are submitted solely at your discretion and only if you choose to provide them.

C) We may collect and process, for statistical purposes or in order to improve your experience on our online store, information related to your visits and use of this Website (e.g., your IP address, geographic location, browser type, how you were referred to the Website, the duration of your visit, and the number of page views).

Our online store does not collect or store credit card data, which are handled securely and exclusively by the payment service provider responsible for processing and executing the transactions through its own platform. The same applies to payment information used by online payment providers such as PayPal.

What Are Cookies

The cookies are small files that contain information in text form, usually consisting of numbers and letters. They. cookies are stored in the browser you use (Chrome, Explorer, Mozilla Firefox …etc.), helping us make the operation of our website more efficient and personalized. We emphasize that with the… Cookies cause no damage whatsoever to the visitors’ computers site do not cause any damage to our visitors’ computers, nor to the files or programs stored on them. The information stored by Cookies we use them solely for purposes of identification and for collecting data on Google Analytics και Facebook Pixel, for the display of personalized advertisements or for remarketing purposes across the platforms and partners of our company Google & Facebook. It should be noted that the data collected through the above data‑collection codes (Google tracking codes, Facebook tracking codes) cannot be used to identify users.

Users can choose to opt out of Google’s use of Cookies, εδώ.

You can configure your browser to notify you each time before a cookie is stored and to decide whether you wish to accept or reject it. If you choose not to receive cookies, you may not be able to take full advantage of all the features of your browser and our website.

Our online store uses the information and data received from Google Analytics and Facebook Pixel for advertising on Facebook, Facebook’s partner network, DoubleClick, and across Google’s search and display network as well as Google’s partner platforms.

Our website and third‑party vendors, including Google and its Facebook, use together cookie of the original provider (such as the cookies of the Google Analytics and its Facebook Pixel) and cookies third‑party (such as the cookies DoubleClick) and third‑party cookies (such as the …), for the purposes of informing, optimizing, and displaying advertisements based on users’ previous visits to its website, as well as for generating reports on how its ad impressions, other advertising service uses, and interactions with such ad impressions and advertising services relate to visits to the website.

Our website may use interest‑based advertising data from Google and Facebook, as well as third‑party audience data (such as age, gender, and interests) through Google Analytics and Facebook Pixel.

All users of our website declare that they fully understand the above and agree to the privacy policy applied by our website.

Why we use cookies

Our goal is to continuously optimize the experience of every visitor to our website. In order to provide personalized service to each individual user, we use data that allow us to present the services and products that genuinely match their interests, based on the preferences they demonstrate while browsing our site.

Retention Period of Personal Data

The company retains all personal data for a period of two years or until the data subject requests their deletion. The data subject may exercise the right to request deletion at any time and for any reason by submitting a written request (email) to the address … or by using the unsubscribe option included in our company’s newsletters.

Access to Personal Data

Any individual whose personal data we hold may request access to that data at any time. For data protection purposes, anyone wishing to access their personal information must send us a request via email at … .

Deletion of Personal Data

Any individual whose personal data we hold may request that such data be deleted from our records. For data protection purposes, anyone wishing to have their personal data deleted must send us a request via email at … .

By browsing our website, registering as a member, or subscribing to our newsletter, you acknowledge and agree to this Policy and expressly consent to the collection and processing of your personal data.